Desarrollo de la comunicación asertiva a través de una propuesta pedagógica que integra las narrativas de los estudiantes del Colegio José Celestino Mutis de Fusagasugá (Cundinamarca, Colombia)

Abstract

The research work presents a pedagogical proposal in digital format, designed for ninth grade students of the José Celestino Mutis Educational Institution, located in the municipality of Fusagasugá (Cundinamarca). This proposal arises from direct observation: in the classroom and spaces shared by students within the institution. In addition, from the dialogues between fellow teachers in the search for strategies that support the communicative processes and the development of assertive communication, which is one of the life skills ascribed to the Institutional Educational Project-PEI-. This communication style has not been explained to the students, nor has its importance for the improvement of daily coexistence in the different forms of personal interrelation been understood. Thus, this research is oriented towards the methodology in the design of narratives. For this purpose, virtual and voluntary participation was requested in writing about communication problems, of which nine texts were received. Additionally, a virtual survey was conducted with the four courses that make up the ninth grade, from the implementation of which 27 responses were obtained. The analysis of the results validated the need to develop a pedagogical proposal on assertive communication. As a support to the theoretical process on the central theme, different theses and studies that contribute techniques, phrases and rights in assertiveness are referenced, all resulting in the improvement of interpersonal relationships. Likewise, the integration of the narratives written by the students is consolidated, about inconveniences they had in real cases in communication. It can be pointed out that the writing of these narratives is a valuable contribution to the search for different typologies in communication problems, which allows the student to become aware of the importance of assertiveness in communicating with others. Therefore, it is intended to include the digital primer in the Neo platform as a tool in some course directions to address the issue of assertive communication; in addition, to make it accessible to teachers and students, strengthening knowledge in this life skill. In this way, the educational community is invited to make use of the virtual material, with the purpose of reviewing it, showing their own experiences framed in the narratives commented and designed graphically, with the purpose of carrying out a process of reflection on the way they communicate and the advantages of assertiveness when improving interpersonal relationships for a healthy coexistence.