Derecho de petición en las entidades bancarias/ ¿Cuál es el procedimiento interno que realizan las entidades bancarias, respecto al derecho de petición, según la estructura señalada en la ley 1755 de 2015?

Abstract

The right to petition is protected by the national constitution, the law and jurisprudence, this is related to the level of a fundamental right in the Colombian constitution. Given the above, this fundamental right, although this magnitude, is not absolute, therefore, the exercise must take into account the possible violation of other rights of equal rank as the right to privacy that relate as the right of every person, as holder of the right and only entitled to permit the disclosure of data concerning his private life, or habeas data, which is the right of every person to know, update and rectify any information that is relates to it and that is stored in databases. Similarly, the preservation of the right to commercial reserves which in turn is intended to protect the legal person, to members who are part of it, their business strategies and databases of customers or potential customers. Thus, as the present research analyzes the process carried out in private entities such as banks to respond to user requests, in compliance with the protection of the right to privacy and others concerning the confidentiality of information indicating step by step procedure for each case must follow the entity